Introduction

We  fully respect your right to privacy and to protection of your personal data  when you use our website – www.zaeire.com This Privacy Statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and our commitment under the Data Protections Act 1988 – 2018 and GDPR.

 

Any references in this policy to “we”, “us”, “our”, “Zaeire”, “Zaeire Artisan Chocolates” and/or the “Business” is to Zaeire Artisan Chocolates. Zaeire Artisan Chocolates is a business registered in Ireland whose registered number is 547308 and whose registered office is at Corramacorra, Murrintown, Co Wexford Ireland.

 

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th May 2019.

If you have any requests concerning your personal information or any queries with regard to our processing please contact us at – leigh@zaeire.com

 

Information Collected

We only collect and use individual user details where we have legitimate business reasons, and where we are legally entitled to do so. Information in relation to personal data collected by Irish entities is available on www.dataprotection.ie, the website of the Irish  Data Protection Commissioner.

 

We collect the details provided by you when you use our contact form together with information we learn about you from your use of our shop and website.

 

We may collect additional information in connection with your participation in any promotions  or competitions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

 

Use of Information Collected

We require this information to understand your needs and provide you with a better service. In particular we use the information for the following:-

 

• To manage your orders when you use our shop

• To respond to any queries that you may have

 

Who do we share your personal data with

We do not sell or distribute your personal information to third parties for purposes of allowing them to market products and services to you. This list is of the third party software used to provide our services to you, with links to their privacy policies.    

• This website is built using Wix.

• We use Ecwid for our online shop.

• Paypal is our payment gateway when you select payment in the checkout screen.

• Our email provider is Zoho

• Compliance with legal obligations – retention of credit records as per Finance Acts.

• Contractual necessity – processing of your data is required to fulfill a contract – i.e. to process and deliver your order. 

• We use Google Analytics to obtain information about who is visiting our website with the Google Analytics measurement service.

• we may also use your contact information – phone, email or postal address – to contact you for market research purposes.

The information we have will be used to customise the website according to your interests.

 

Retention of Data

We will hold onto your records in accordance with the Finance Acts of 6 years.

We will hold onto your personal data in order to provide our services to you.

 

Disclosure of your Information

We will never pass your personal data to anyone else unless the disclosure is required by Law. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Are there cases where we may use your information to contact you?

We may contact you:

• For administration reasons related to the service to which you have signed up (e.g. to provide you with password reminders or to notify you that a particular service, activity or online content has been suspended for maintenance, or in response to a question that you ask us).

• To provide you with information about our services, activities or online content. You should only receive such correspondence and updates from us, if you have agreed to in response to any contact you have made with us, e.g. on our Facebook page, or via the Contact Us facility. It will be made clear to you where you have these choices, for example, by providing tick boxes for you to decide whether you wish to receive correspondence.

• To invite you to participate in surveys about our services (participation is always voluntary).

Where we wish to use your personal information in any other way, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed in this document.

 

 

 

 

Third Party Web Sites

Our website may contain links to other websites which are outside our control and are not covered by this Privacy Statement. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

 

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

 

The following is strictly necessary in the operation of our website.

Our Ecwid Account Will:

 

• Remember what is in your shopping basket

• Remember where you are in the order process

 

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously):

• Functional Cookies

This Website Will:

• Track the pages you visits via Google Analytics

• Targeting Cookies

This Website Will:

• Allow you to share pages with social networks such as Facebook (If available)

 

By using the website, you are agreeing to the use of cookies as described. The help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. For more information about cookies and managing them, including how to turn them off, please visit www.cookiecentral.com. However, because cookies allow you to take advantage of some of our website’s essential features, we recommend you leave them turned on.

 

Mobile devices & Social Media

Applications developed in connection with the website for mobile devices will operate and capture information as set out above. Applications developed by us but deployed on other platforms such as social media channels may provide feedback to us on activity and usage specific to a user.

Note: If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to us. Users without this consent are not allowed to provide us with personal information.

Right of Access and how to contact us

The Data Controller for this Website and services provided through the this Website is Leigh Kelly leigh@zaeire.com.

You may request details of personal information which we hold about you under data protection legislation. If you would like a copy of the personal data or have any queries regarding our use of personal data please contact we have about you, please email us at leigh@zaeire.com or write to

Zaeire Artisian Chocolates

Redmoor,

Duncormick,

Y35F6T2

Co Wexford

 

If any of the information we hold about your in incorrect or incomplete please write or email us at the above address and we will promptly correct the information.